Charles River Microbial Solutions Shanghai Company Limited
Quality products, processes, services and personnel are the foundation upon which the quality system at Charles River Microbial Solutions Shanghai Company Limited has been built. The quality system is organized to monitor processes and operations throughout the microbial identification, instrumentation, and technical services activities through the performance of self-assessment audits, error management and customer feedback in order to facilitate continual improvement and to ensure impartiality of the activities performed.
Charles River Microbial Solutions Shanghai Company Limited is committed to good professional practice and to the quality of servicing its customers by creating a corporate culture that supports the primary objective of providing correct product shipments, and accurate results and services that exceed our customer expectations. This is accomplished by the following:
• Listening to and evaluating our customer needs.
• Implementation of continuous improvement efforts.
• Establishing company objectives to facilitate the continuous improvement efforts and the strategic plan.
• Support of an extensive quality system that is maintained at all levels of our organization.
• Participation and cooperation of all employees, including by familiarizing themselves with the quality system requirements.
• Partnering with customers, vendors and employees to continually improve quality and meet regulatory requirements.
Charles River Shanghai performs all testing activities in accordance with the Charles River Shanghai quality system that reflects ISO 17025:2017 “General requirements for the competence of testing and calibration laboratories”.
Charles River Shanghai Quality Policy Issued by:
Wendy Chiang Date
Managing Director, Greater China Region